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VIRTUAL ASSISTANTS FOR IMPROVING CUSTOMER EXPERIENCE IN TELECOM INDUSTRY

    If you consider the customer satisfaction index, the telecom industry is probably one of the worst ranking industries. But that was only until 2019. By the end of 2020, together, the sector made sure to climb up the satisfaction rate. And guess what? They will be able to do that. However, it’s just the beginning.  The importance of customer experience is growing like never before. And one tool that’s helping telecom industries is the use of virtual assistants. Did you know that OTT platforms are eroding the revenues of telecom industries? With video-on-demand media, the consumers are trying to cut the cord even more eager than ever before.  However, things are changing. How? Let’s find out! Virtual Assistants Aiding in Better CX in Telecom: Decoding the Ways If the telecom industry upgrades its digital customer engagement scale, it can easily experience the upsides in terms of better engagement, services, resulting in boosting sales. However, telecom operators often don’t have the

TELECOM INDUSTRY IS AT THE EPICENTER OF GROWTH: HOW IS AI FOSTERING THE GROWTH?

  AI or Artificial intelligence is gaining prominence every passing year. And it’s easy to know “why?” Alexa, call Ronny! No longer one has to limit themselves to essential phone services, thanks to the growth of AI. And the telecom industry is not immune to these changing times. In fact, this industry is at the epicenter of technological evolution. As per a survey, more than 30 billion connected devices will be in use by 2021 worldwide. And with the demands of quality services and better CX, the telecom industry needs to leverage the vast amount of data. And this is only possible if you harness the power of AI to process and analyze actionable insights from Big Data.  These actionable insights help to improve: Customer experience Improve business operations Increase overall revenue Are you wondering how AI is helpful in the Telecommunication Industry? Let’s find out now! AI in Telecom Industry: How is it Helpful? Digital transformation is more than the need of the hour. Regardless of

ARTIFICIAL INTELLIGENCE (AI) ENABLED TRANSPORTATION - DISRUPTING AND OPTIMIZING THE FUTURE MOBILITY

  Transport in developing or emerging markets often faces severe challenges due to growing populations, urbanization, poor infrastructure, and rising prosperity in some regions, increasing cargo volumes, vehicle traffic, and pollution. Artificial intelligence (AI) offers new solutions to these challenges by making market entry more comfortable and allowing countries/geographies to reach underserved populations, creating market opportunities and private sector investment opportunities associated with them. AI is changing the transport sector completely from helping cars, trains, ships, and airplanes function autonomously, making traffic flows smoother is already applied in numerous transport grounds. Beyond making consumers' lives easier, it can help make all transport modes safer, smarter, cleaner, and more efficient. AI-led autonomous transport could reduce the human errors involved in many traffic accidents and traffic congestions. However, these opportunities come with real chal

AUTOMOTIVE TYRE INDUSTRY: RESTRATEGIZING DURING PANDEMIC

 Tyre manufacturing and its distribution or service shops around the globe have adjusted to a new way of business with safety precautions in the worksite and less foot traffic as efforts to stop the COVID-19 virus spread. In other words, the tyre industry is now characterized as a volatile one, being closely linked to the production of automobiles but also other factors such as raw materials, their availability, and their unstable prices. The companies currently present in the industry have financial and production challenges, but they struggle with the strong wave of new competitors from Asia, respectively China. This field's importance is outlined by this industry's objectives, the latest generation of technologies used, and the realization of the production processes of the car tyres. Thus, the new technology and innovation play an essential role in the entire automotive industry forcing the companies to rethink business models.  Read More :-  https://www.pukkapartners.com/i

COVID-19 VACCINE AND ITS DISTRIBUTION TO VARIOUS GEOGRAPHIES

  COVID-19 pandemic has gravely affected the world economy. The research institutes, pharmaceutical companies, and healthcare organizations, together are working on the response, tracing the pandemic, advising on crucial interventions, and contributing to the distribution of the essential medical supplies to patients. Moreover, the healthcare personnel are parallelly engaged in the development and deployment of effective and safe vaccines. With the rollout of vaccines, millions of lives can be saved each year. Vaccines develop natural defenses, creating a natural immune system that recognizes and fights off the bacteria and viruses they target. In a span of less than 12 months, post the beginning of the COVID-19 pandemic, there were several research institutes and pharmaceutical companies, started the development of vaccines that protect from SARS-CoV-2, the virus that causes COVID-19. The process for the development of a vaccine for the COVID-19 pandemic is much faster, compared to th

PHARMACEUTICAL INDUSTRY: KEEPING WORLD HEALTHY IN PANDEMIC

    The novel COVID-19 (coronavirus disease 2019) was categorized as a global pandemic by the World Health Organization (WHO) on 11th March 2020. This COVID-19 pandemic had significant effects on the pharmaceutical market, the health sector and was associated with considerable impacts, which may appear in the short-term and long-term that primarily need identification and appropriate planning to reduce their socio-economic burden. Pharmaceutical Sector: COVID-19 Short and Long-Term Impacts COVID-19 revealed the pharmaceutical industry's most significant opportunity, which is the growing demand for prescription medicines, medical devices, and vaccines in the global market. This expected to be one of the leading short-term effects of the COVID-19 pandemic; however, there are more short-term and long-term implications to it; which will be discussed below in the tables Read More :-  https://www.pukkapartners.com/insight/pharmaceutical-industry-keeping-world-healthy-in-pandemic Keeping

VIRTUAL ASSISTANTS FOR IMPROVING CUSTOMER EXPERIENCE IN TELECOM INDUSTRY

 If you consider the customer satisfaction index, the telecom industry is probably one of the worst ranking industries. But that was only until 2019. By the end of 2020, together, the sector made sure to climb up the satisfaction rate. And guess what? They will be able to do that. However, it’s just the beginning.  The importance of customer experience is growing like never before. And one tool that’s helping telecom industries is the use of virtual assistants. Did you know that OTT platforms are eroding the revenues of telecom industries? With video-on-demand media, the consumers are trying to cut the cord even more eager than ever before.  However, things are changing. How? Let’s find out! Virtual Assistants Aiding in Better CX in Telecom: Decoding the Ways If the telecom industry upgrades its digital customer engagement scale, it can easily experience the upsides in terms of better engagement, services, resulting in boosting sales. However, telecom operators often don’t have the peo